How This FAQ Works for You
Most questions we get come down to three things: how to fund an account, how to withdraw, and what to do when something looks off. We've put the answers here so you don't have to dig. For deposits, you send from your bKash, Nagad, or Rocket app to the account number shown in the cashier — confirm with your PIN and the
balance usually reflects within minutes. Withdrawals follow a short verification step: we check your wallet matches the one used to deposit, then process to the same mobile wallet. If you're on mobile and your session drops, your account state is saved — log back in and you'll pick up where you left off. For anything not covered here, our support team handles
account queries directly. Access and availability depend on your local law and eligible region.
- bKash
- Nagad
- Rocket